Privacy Policy
Effective date: 30 October 2025
Who we are
Tellart BV (“Tellart”, “we”, “us”, “our”) is a design and experience studio based in the Netherlands.
1. Data Controller & Contact
Tellart BV is the data controller for all personal data collected through our website, social channels, and client communications.
Contact: privacy@tellart.com
Postal address: Tellart B.V. | Arie Biemondstraat 111, 1054 PD Amsterdam, The Netherlands | KvK 60609567
If you are based in the European Economic Area (EEA), you may also contact your local Data Protection Authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (AP).
2. Information We Collect
We collect only the data needed to operate effectively and provide our services. This may include:
- Website and device data: IP address, browser, operating system, pages visited, and general location.
- Project and enquiry data: Name, email address, organisation, and any information you share when contacting us.
- Newsletter sign-ups: Name, email address, and communication preferences.
- Recruitment data: CVs, portfolios, contact details, and interview notes.
- Client engagement data: Contracts, project correspondence, and billing information.
- Embedded media and analytics: Limited usage data from third-party platforms (e.g., Vimeo, Google Analytics).
3. How We Use Your Data & Legal Bases
We process your data only where we have a valid legal basis under the GDPR:
- To operate and secure our website (legitimate interest).
- To respond to enquiries and deliver projects (contract or legitimate interest).
- To manage client relationships and finances (contract or legal obligation).
- For recruitment (legitimate interest or consent).
- For newsletters and communications (consent).
- To understand and improve our content and services (legitimate interest).
- To comply with legal obligations (legal requirement).
4. Cookies & Similar Technologies
Our website uses cookies to function properly, measure performance, and display embedded media. You can manage or disable cookies through your browser settings. When interacting with embedded content (such as Vimeo or YouTube), their respective privacy policies also apply.
5. Sharing Your Data
We share data only when necessary and in accordance with GDPR. This may include:
- Service providers: Hosting, analytics, email delivery, and other technical partners.
- Professional advisors: Legal, accounting, and compliance partners.
- Authorities: When required by law.
We do not sell personal data.
6. International Data Transfers
If data is transferred outside the European Economic Area (EEA) — for example, to a cloud service provider — we ensure appropriate safeguards are in place, such as the EU Standard Contractual Clauses.
7. Data Retention
We retain personal data only as long as needed for its purpose or as required by law (e.g., tax and accounting). After this period, data is securely deleted or anonymized.
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@tellart.com.
9. Complaints
If you have a privacy concern, please contact us first. You may also lodge a complaint with your national data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (AP).
10. Security
We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews. While no system is completely secure, we continuously monitor and improve our safeguards.
11. Children’s Data
Our website and services are not intended for children. We do not knowingly collect personal information from anyone under the age of 16.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date. For significant changes, we may provide additional notice (e.g., via a banner or email).
Cookie Notice
We use cookies to run our site, understand traffic, and show embedded media. You can accept all, reject non-essential, or manage preferences. For details, see this Privacy Policy.